Stakeholder Engagement
The Tokyo Seimitsu Group believes that continuous, active, two-way communication with various stakeholders is important in creating business value and social value while fulfilling our social responsibilities. By sharing information on real needs and issues through sincere communication with stakeholders, we seek to build strong and deep relationships of trust and grow together.
Establishment of the Multistakeholder Policy
In our corporate management, we aim to achieve significant growth together with our diverse stakeholders, including employees, business partners, customers, local communities, shareholders, and investors, through “WIN-WIN” relationships. Additionally, we will promote initiatives to appropriately distribute profits and things of value generated through value co-creation and productivity improvement to multistakeholders, taking into account the importance of returning profits to employees and giving due consideration to business partners.
Customers
Tokyo Seimitsu’s Responsibilities
Product quality (provide stable and reliable products)
Support quality (provide prompt and meticulous support)
Delivery quality (ensure safety at production sites)
Provide environmentally friendly products
Manage customer information appropriately
Provide product information appropriately
Augment compliance awareness (compliance education)
Develop competent quality-related personnel (quality education)
Respond to environmental laws and regulations, such as RoHS, REACH, and POPs
Major Means of Communication
Implementation of customer satisfaction questionnaire (once a year)
Support from Sales and/or Customer service divisions (as needed)
Exhibitions/events (several times a year)
Metrology Centers (seminars and workshops, private trade shows, etc.) (several times a year)
Training services, remote support, etc.
Key Results in Fiscal 2023
Objectives | Initiatives/structures | Main outcome of activities |
Increased customer satisfaction | Questionnaire-based survey |
Customer satisfaction surveys (once a year) |
Global support structure | Stable parts supply structure | 17 locations in Japan and overseas, CE Stock Search System |
Customer training | 25 companies, total of 47 training days | |
Support activities to build customer’s future |
Metrology Centers | Four locations in Japan, nine overseas |
Overseas showrooms | Seminars and classes (including web-based seminars) | |
Provision of solutions | ||
Consigned measurement | ||
Overseas technical training |
Employees
Tokyo Seimitsu’s Responsibilities
Consideration of human rights and compliance with labor-related laws and regulations
Initiatives for safe workplace environments
Creation of healthy workplaces where people can work with a sense of purpose
Realization of comfortable workplace environments where people can play active long-term roles
Provision of opportunities for every individual to grow
Major Means of Communication
Labor-management negotiation
Whistleblower system
Education, seminars, e-learning
Regular meetings between supervisors and subordinates
Message from the Board to employees at the beginning of the year
Information dissemination via company newsletters and intranet
Key Results in Fiscal 2023
Objectives | Initiatives/structures | Main outcome of activities |
Ensuring of safe and secure workplaces | Zero accidents resulting in leave | Accidents resulting in leave : 4 |
Skills/special education training | Total participants : 322 | |
Mental and physical health | Healthy Company Declaration | Percentage of people undergoing health checkups : 92.3% |
Video dissemination on health topics | ||
Realization of comfortable workplace environments where people can play active long-term roles |
Measures to Address Long Working Hours |
Rate of taking five or more days of annual paid leave : 100% |
Action Plan for Promoting Employment and Careers of Women |
Percentage of female regular employee hires : 22.1% Percentage of female regular employees : 10.3% |
|
Provision of opportunities for every individual to grow |
Human resource training/ development |
Common training (major themes) : 4,686 hours* Level-specific training (major themes) : 10,307 hours* Sustainability training for new employees (70 people)* |
* Scope : Regular employees of Tokyo Seimitsu Co., Ltd. (non-consolidated basis)
Shareholders and Investors
Tokyo Seimitsu’s Responsibilities
Timely, appropriate, and fair disclosure of corporate information
Assurance of shareholders' rights, equality, etc.
Secure earnings and appropriate profit distribution through medium- and long-term corporate growth
Major Means of Communication
General meeting of shareholders (once a year), Issuance of shareholder newsletters (twice a year), and Briefings for Individual Investors (once a year)
Business results briefings (four times a year) and dialogue with institutional investors and security analysts
Reports (Securities Report, Integrated Report, etc.)
Website (IR information, Sustainability, product information, etc.)
Key Results in Fiscal 2023
Objectives | Initiatives/structures | Main outcome of activities |
Fair and appropriate information disclosure | 101st Regular Shareholders’ Meeting | Number of times : 1; Rate of exercise of voting rights : 82.0% |
Handling coverage by institutional investors/analysts | Number of times : 680 total | |
Conferences for overseas investors | Number of times : 6 | |
Briefings for individual investors | Number of times : 1 (online participants : 1,520) | |
Business results briefings/press conferences |
Number of times : 4 |
Business results briefings materials and other materials
In fiscal 2023, due in part to the increased focus on semiconductor stocks, we saw a significant increase in the number of interviews that we held with institutional investors and analysts. As a result, we have increased the number of IR personnel to increase opportunities for dialogue and established an internal system to enable constructive dialogue by providing the answers to common questions of investors in disclosure materials. In addition, in order to provide overseas investors with information in a fair manner, Tokyo Seimitsu, in principle, translates disclosed information into English and provides it on the English version of its website simultaneously or quickly after information is disclosed in Japanese.
Local Community
Tokyo Seimitsu’s Responsibilities
Activities that contribute to local companies
Activities that contribute to local communities
Disaster relief and stockpiling in surrounding areas
Major Means of Communication
Joined Tokyo Federation of Labor Standards Associations, Hachioji Branch
Tsuchiura Eco-Partner Agreement/Submission of activity report to Tsuchiura City (once a year)
Volunteer activities in local communities (environmental conservation)
Plant tours and work experience opportunities
Key Results in Fiscal 2023
Relationship with local communities | Main expectations and values | Community/system | Main outcome of activities |
Hachioji City | Coexistence with local companies | Tokyo Federation of Labor Standards Associations, Hachioji Branch | General Affairs and Public Relations Department at Hachioji branch, regular public relations newsletter published 5 times/year |
Fire prevention campaign | Hachioji Association for Safety of Hazardous Materials and Hachioji Fire Prevention Management Study Group | Strengthened safety measures, conducted fire prevention campaign | |
Environmental conservation activities | Hachioji City Adopt-A-Road Program | Cleanup of the rotary on the east side of JR Kita-Hachioji Station : 3 times, 86 participants | |
Tsuchiura City | Environmental conservation activities | Eco-partner Agreement | Eco-Partner business plan and results report |
Cleanup of Nakanuki Park : 50 times, total 100 participants | |||
Local schools | Support for students | Invitations to the Hachioji Plant | Support for career education programs |
“SEMI FREAKS” Future College | Participated in “Future COLLEGE@SEMICON2023,” a joint information session |
Suppliers
Tokyo Seimitsu’s Responsibilities
Fair and equitable transactions
Safety, human rights, and environmental considerations in the supply chain
Support for resolving CSR issues
Appropriate provision of information
Major Means of Communication
Sustainability assessment (once a year)
Support through procurement activities (as needed)
Supplier CSR Guideline
Web-based system for suppliers
Workshop for suppliers, CSR seminar (once a year)
Commendations for suppliers (once a year)
Key Results in Fiscal 2023
Objectives | Initiatives/structures | Main outcome of activities |
Entrenchment of CSR procurement | Supply Chain Working Group | Workshop for suppliers (July 2023), CSR seminar (schedule to be held again in FY2024) |
CSR surveys/check-ups | Sustainability assessment | Target : 125 companies accounting for the top 80% of the value of purchases, 90.4% response rate |
Strengthening of information sharing | Web-Based System for Suppliers |
Request for the 2024 Noto Peninsula Earthquake impact investigation, etc. |
Manufacturer’s responsibility | CSR training for employees | e-learning |
Participation in Industry Groups
Semiconductor Equipment Association of Japan (SEAJ)
Tokyo Seimitsu is a member of the Semiconductor Equipment Association of Japan (SEAJ) and participates in the activities of the Service sub-committee and Safety Training sub-committee of the Safety & Support Committee, which aims to enhance the quality of maintenance services, including for semiconductor manufacturing equipment, and achieve a zero accident rate among service representatives.
In order to share information with SEAJ member companies, the FY2023 SEAJ China Business Promotion Team has set up a bulletin board for posting local updates on the SEAJ China Travel and Movement Information Exchange site. In addition, SEAJ has created a new list of points to keep in mind when staying in China to introduce and alert visitors to cases that they should be aware of when staying in China, and has posted it on the SEAJ website.
International Organization for Standardization (ISO)
The International Organization for Standardization (ISO) is responsible for standardization in major industrial fields. As a representative of Japan to TC213, which deliberates and establishes standards for geometrical product specifications (GPS) in the Technical Committee, Tokyo Seimitsu participates in working groups covering coordinate measuring machine standards, roundness measuring machine standards, surface texture measuring instrument/filter standards, and measurement uncertainty standards. In particular, as a project leader of international meetings to discuss specifications and standards for roundness measuring machines and to revise calibration standards for surface texture measuring machines, we are promoting the international standardization of Japanese proposals. As discussions on specifications and standards for roundness measuring machines are in the final stage, the specifications and standards are scheduled to be officially published in fiscal 2024.
ISO TC213
The Japan Society for Precision Engineering
The Japan Society for Precision Engineering is organized by experts in their respective fields to promote the sound development of precision engineering technology and to conduct ongoing research on important issues. Tokyo Seimitsu participates in the Expert Committee for Intelligent Nano-Measurement*¹ and the Expert Committee for Convergence Engineering*². Also, in fiscal 2022, one of our employees was appointed to the society’s board, where he will work to promote its activities. In addition to exhibiting equipment at academic lectures held in the spring and fall, we also participate in corporate awards for outstanding student presentations.
*¹ Expert Committee for Intelligent Nano-Measurement
An expert committee on technological developments including intelligent data processing, traceability, and standardization
*² Expert Committee for Convergence Engineering
An expert committee on new design and productive techniques that digitize object information from 3D shape scanning technologies (industrial X-ray CT and 3D surface scanners) and utilize that information in digital engineering systems (CAD, CAM, CAE)
Japan Precision Measuring Instruments Manufacturers Association
To promote the precision measuring instruments industry in Japan, The Japan Precision Measuring Instruments Manufacturers Association holds comprehensive exhibitions concerning measurement and all related aspects, promotes standardization that contributes to the improvement of technology and quality, and holds seminars in collaboration with other organizations. Hitoshi Yoshida, Chairman and CEO of Tokyo Seimitsu, has been the Chairman of this industrial association since fiscal 2020.
At the Measuring Technology Expo 2023 hosted by our industry association, our company members took the lead in planning, preparing, and operating the Precision Measurement Equipment Utilization Seminar.
Environment・Society・Governance